RiverbendProperty Management
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← Complaints to fix

2 complaints

27 Quarry Ridge Road · Apt 5E · HPD #2386712
Heat/Hot Water — Entire Building
Entire Building · Emergency fix by Oct 14, 6:00 PM
Not scheduled
Paint/Plaster — Ceiling
Bedroom · Standard fix by Oct 20, 6:00 PM
Not scheduled

Steps to fix it

1
Schedule the walk-through with the tenant
The tenant picks a time first: offer a few times, or enter one they already agreed to. It goes on the building's calendar.
2
Walk-through: photos & notes
At the apartment: take photos of the problem and note what's needed.
3
Work order
Print it for the super or vendor, or email / text it.
4
Schedule the repair
In-house or a vendor. The tenant picks or confirms the date.
5
After walk-through & close out
After photos and the signed sheet, then it's closed.
HPD's official record
Heat/Hot Water — Entire Building
Entire Building · Emergency
Open. HPD has notified the owner; an inspector may come to check. · Oct 13, 2026
Paint/Plaster — Ceiling
Bedroom · Non-emergency
Open. HPD has notified the owner; an inspector may come to check. · Oct 13, 2026

From NYC Open Data (HPD Complaints and Problems) · HPD Online

Photos (0)

No photos yet.

History (1)
  • Oct 13, 6:00 PM · Portal
    Work order created from HPD complaint #2386712; building manager emailed
Vendors, tenant contacts & calendar

Vendors · Tenant contacts · Repair calendar