RiverbendProperty Management
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← Complaints to fix

2 complaints

1912 Maple Terrace · Apt 5E · HPD #2385899
Unsanitary Condition — Pests
Private Hall · Standard fix by Feb 8, 5:00 PM
Not scheduled
Heat/Hot Water — Entire Building
Entire Building · Emergency fix by Feb 2, 5:00 PM
Not scheduled

Steps to fix it

1
Schedule the walk-through with the tenant
The tenant picks a time first: offer a few times, or enter one they already agreed to. It goes on the building's calendar.
2
Walk-through: photos & notes
At the apartment: take photos of the problem and note what's needed.
3
Work order
Print it for the super or vendor, or email / text it.
4
Schedule the repair
In-house or a vendor. The tenant picks or confirms the date.
5
After walk-through & close out
After photos and the signed sheet, then it's closed.
HPD's official record
Unsanitary Condition — Pests
Private Hall · Non-emergency
Open. HPD has notified the owner; an inspector may come to check. · Feb 1, 2026
Heat/Hot Water — Entire Building
Entire Building · Emergency
Open. HPD has notified the owner; an inspector may come to check. · Feb 1, 2026

From NYC Open Data (HPD Complaints and Problems) · HPD Online

Photos (0)

No photos yet.

History (1)
  • Feb 1, 5:00 PM · Portal
    Work order created from HPD complaint #2385899; building manager emailed
Vendors, tenant contacts & calendar

Vendors · Tenant contacts · Repair calendar