RiverbendProperty Management
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← Complaints to fix

2 complaints

1912 Maple Terrace · Apt 1F · HPD #2385930
Door/Window — Door Frame
Bathroom · Standard fix by Oct 24, 6:00 PM
Scheduled Thu, Nov 5, 4:00 AM–6:00 AM · In-house
Paint/Plaster — Ceiling
Kitchen · Standard fix by Oct 24, 6:00 PM
Not scheduled

Steps to fix it

1
Schedule the walk-through with the tenant
The tenant picks a time first: offer a few times, or enter one they already agreed to. It goes on the building's calendar.
2
Walk-through: photos & notes
At the apartment: take photos of the problem and note what's needed.
3
Work order
Print it for the super or vendor, or email / text it.
4
Schedule the repair
Thu, Nov 5, 4:00 AM · In-house · confirmed with the tenant
Not scheduled yet: Paint/Plaster — Ceiling
5
After walk-through & close out
After photos and the signed sheet, then it's closed.
HPD's official record
Door/Window — Door Frame
Bathroom · Non-emergency
Open. HPD has notified the owner; an inspector may come to check. · Oct 17, 2026
Paint/Plaster — Ceiling
Kitchen · Non-emergency
Open. HPD has notified the owner; an inspector may come to check. · Oct 17, 2026

From NYC Open Data (HPD Complaints and Problems) · HPD Online

Photos (0)

No photos yet.

History (1)
  • Oct 17, 6:00 PM · Portal
    Work order created from HPD complaint #2385930; building manager emailed
Vendors, tenant contacts & calendar

Vendors · Tenant contacts · Repair calendar