Complaints to Fix

530 West Arbor Street · HPD complaints and tenant requests

🗓Calendar 🔧Vendors 👤Contacts 📁Completed work orders

All · 12 HPD complaints · 12 Tenant requests · 0

12Open work orders

10Overdue

0Due in the next 24 hours

—Fixed on time (last 7 days, 0 fixed)

Every open HPD tenant complaint becomes a work order. Fix-by targets: Emergency 24 hours (including all heat & hot water), everything else 7 days, counted from when the portal first sees the complaint. Building managers are emailed when it arrives, reminded halfway, and the landlord and Riverbend are copied if it goes overdue. HPD can inspect at any time, so the sooner the better.

Open, soonest deadline first

Where	Problem	Urgency	Fix by	Step	Complaint #
Apt 2G	§ 27-2046.1 HMC REPAIR OR REPLACE THE SMOKE DETECTING DEVICE IN THE ENTIRE APARTMENT	Emergency	Overdue 387d 2h Oct 11, 6:00 PM	New	V16481942 Received by HPD Oct 10, 2025
Apt 6F	§ 27-2005 ADM CODE REPAIR THE BROKEN OR DEFECTIVE PLASTERED SURFACES AND PAINT IN A UNIFORM COLOR CEILING IN THE KITCHEN	Standard	Overdue 292d 2h Jan 14, 5:00 PM	New	V16482062 Received by HPD Dec 15, 2025
Apt 3A	§ 27-2046.1 HMC REPAIR OR REPLACE THE SMOKE DETECTING DEVICE IN THE ENTIRE APARTMENT	Emergency	Overdue 236d 2h Mar 11, 6:00 PM	New	V16482033 Received by HPD Mar 10, 2026
Apt 2A	§ 27-2005 ADM CODE REPAIR THE BROKEN OR DEFECTIVE PLASTERED SURFACES AND PAINT IN A UNIFORM COLOR CEILING IN THE KITCHEN	Standard	Overdue 186d 2h Apr 30, 6:00 PM	New	V16482123 Received by HPD Mar 31, 2026
Apt 6D	§ 27-2031 ADM CODE PROVIDE HOT WATER AT ALL HOT WATER FIXTURES	Emergency	Overdue 139d 2h Jun 16, 6:00 PM	New	V16482163 Received by HPD Jun 15, 2026
Apt 2G	§ 27-2018 ADM CODE ABATE THE NUISANCE CONSISTING OF MICE IN THE ENTIRE APARTMENT § 27-2046.1 HMC REPAIR OR REPLACE THE SMOKE DETECTING DEVICE IN THE ENTIRE APARTMENT	Emergency	Overdue 74d 2h Aug 20, 6:00 PM	New	V16482097 Received by HPD Jul 21, 2026
Apt 1B	§ 27-2013 ADM CODE PAINT WITH LIGHT COLORED PAINT TO THE SATISFACTION OF THIS DEPARTMENT THE CEILING AND WALLS IN THE BATHROOM	Standard	Overdue 61d 2h Sep 2, 6:00 PM	New	V16481987 Received by HPD Jun 4, 2026
Apt 2D	§ 27-2018 ADM CODE ABATE THE NUISANCE CONSISTING OF MICE IN THE ENTIRE APARTMENT	Standard	Overdue 51d 2h Sep 12, 6:00 PM	New	V16482202 Received by HPD Aug 13, 2026
Apt 2C	WATER LEAK — HEAVY FLOW (LIVING ROOM)	Emergency	Overdue 16d 2h Oct 17, 6:00 PM	New	2385418 Received by HPD Oct 16, 2026
Apt 3B	UNSANITARY CONDITION — MOLD (BEDROOM)	Standard	Overdue 15d 2h Oct 18, 6:00 PM	Scheduled	2385387 Received by HPD Oct 11, 2026
Apt 1C	PLUMBING — WATER LEAK (ENTIRE APARTMENT)	Standard	Due in 5d 21h Nov 8, 5:00 PM	New	2385374 Received by HPD Nov 1, 2026
Common area	§ 27-2047 ADM CODE POST A PROPER NOTICE OF THE NAME AND ADDRESS OF THE MANAGING AGENT IN THE PUBLIC HALL	Standard	Due in 57d 21h Dec 30, 5:00 PM	New	V16482017 Received by HPD Oct 1, 2026

Tap a complaint to open it: print work orders, schedule the repair, update it and see everything about it.

Fixed in the last 30 days

Nothing here.