RiverbendProperty Management
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← 27 Quarry Ridge Road

Complaints to Fix

27 Quarry Ridge Road · HPD complaints and tenant requests
14Open work orders
13Overdue
0Due in the next 24 hours
—Fixed on time (last 7 days, 0 fixed)

Every open HPD tenant complaint becomes a work order. Fix-by targets: Emergency 24 hours (including all heat & hot water), everything else 7 days, counted from when the portal first sees the complaint. Building managers are emailed when it arrives, reminded halfway, and the landlord and Riverbend are copied if it goes overdue. HPD can inspect at any time, so the sooner the better.

Open, soonest deadline first

WhereProblemUrgency Fix byStepComplaint #
Apt 3F § 27-2046.1 HMC REPAIR OR REPLACE THE SMOKE DETECTING DEVICE IN THE ENTIRE APARTMENT Emergency Overdue 405d 2h
Sep 23, 6:00 PM
New V16484766
Received by HPD Sep 22, 2025
Apt 3C § 27-2046.1 HMC REPAIR OR REPLACE THE SMOKE DETECTING DEVICE IN THE ENTIRE APARTMENT Emergency Overdue 370d 2h
Oct 28, 6:00 PM
New V16485028
Received by HPD Oct 27, 2025
Common area PAINT/PLASTER — CEILING (BEDROOM) Standard Overdue 291d 2h
Jan 15, 5:00 PM
Scheduled 2386683
Received by HPD Jan 8, 2026
Apt 4A § 27-2018 ADM CODE ABATE THE NUISANCE CONSISTING OF MICE IN THE ENTIRE APARTMENT Standard Overdue 271d 2h
Feb 4, 5:00 PM
New V16484725
Received by HPD Jan 5, 2026
Apt 6G § 27-2017.3 HMC TRACE AND REMOVE THE SOURCE OF THE WATER LEAK AT CEILING IN THE BATHROOM Standard Overdue 240d 2h
Mar 7, 5:00 PM
New V16484972
Received by HPD Feb 5, 2026
Common area § 27-2047 ADM CODE POST A PROPER NOTICE OF THE NAME AND ADDRESS OF THE MANAGING AGENT IN THE PUBLIC HALL Standard Overdue 118d 2h
Jul 7, 6:00 PM
New V16484735
Received by HPD Apr 8, 2026
Apt 2F § 27-2029 ADM CODE PROVIDE ADEQUATE SUPPLY OF HEAT Emergency Overdue 96d 2h
Jul 29, 6:00 PM
New V16484943
Received by HPD Jul 28, 2026
Apt 1G APPLIANCE — STOVE/RANGE (BEDROOM) Standard Overdue 48d 2h
Sep 15, 6:00 PM
Scheduled 2386737
Received by HPD Sep 8, 2026
Apt 5E § 27-2005 ADM CODE REPAIR THE BROKEN OR DEFECTIVE PLASTERED SURFACES AND PAINT IN A UNIFORM COLOR CEILING IN THE KITCHEN Standard Overdue 47d 2h
Sep 16, 6:00 PM
New V16484846
Received by HPD Aug 17, 2026
Apt 5E HEAT/HOT WATER — ENTIRE BUILDING (ENTIRE BUILDING)
PAINT/PLASTER — CEILING (BEDROOM)
Emergency Overdue 19d 2h
Oct 14, 6:00 PM
New 2386712
Received by HPD Oct 13, 2026
Apt 2A DOOR/WINDOW — DOOR FRAME (BATHROOM) Standard Overdue 17d 2h
Oct 16, 6:00 PM
Scheduled 2386776
Received by HPD Oct 9, 2026
Common area DOOR/WINDOW — DOOR FRAME (ENTIRE APARTMENT) Standard Overdue 12d 2h
Oct 21, 6:00 PM
New 2386622
Received by HPD Oct 14, 2026
Apt 5F FLOORING/STAIRS — FLOOR (BATHROOM) Standard Overdue 2h
Nov 2, 5:00 PM
Scheduled 2386728
Received by HPD Oct 26, 2026
Apt 5A § 27-2013 ADM CODE PAINT WITH LIGHT COLORED PAINT TO THE SATISFACTION OF THIS DEPARTMENT THE CEILING AND WALLS IN THE BATHROOM Standard Due in 12d 21h
Nov 15, 5:00 PM
New V16484920
Received by HPD Aug 17, 2026

Tap a complaint to open it: print work orders, schedule the repair, update it and see everything about it.

Fixed in the last 30 days

Nothing here.