RiverbendProperty Management
@2CENTRO
Demo · Riverbend Property Management and every building here are made up. No real data.Get a portal like this for your buildings →
← 1912 Maple Terrace

Complaints to Fix

1912 Maple Terrace · HPD complaints and tenant requests
23Open work orders
22Overdue
0Due in the next 24 hours
—Fixed on time (last 7 days, 0 fixed)

Every open HPD tenant complaint becomes a work order. Fix-by targets: Emergency 24 hours (including all heat & hot water), everything else 7 days, counted from when the portal first sees the complaint. Building managers are emailed when it arrives, reminded halfway, and the landlord and Riverbend are copied if it goes overdue. HPD can inspect at any time, so the sooner the better.

Open, soonest deadline first

WhereProblemUrgency Fix byStepComplaint #
Apt 6F § 27-2031 ADM CODE PROVIDE HOT WATER AT ALL HOT WATER FIXTURES Emergency Overdue 313d 2h
Dec 24, 5:00 PM
New V16482780
Received by HPD Dec 23, 2025
Apt 5G § 27-2018 ADM CODE ABATE THE NUISANCE CONSISTING OF ROACHES IN THE ENTIRE APARTMENT Emergency Overdue 300d 2h
Jan 6, 5:00 PM
New V16483131
Received by HPD Jan 5, 2026
Apt 5E UNSANITARY CONDITION — PESTS (PRIVATE HALL)
HEAT/HOT WATER — ENTIRE BUILDING (ENTIRE BUILDING)
Emergency Overdue 273d 2h
Feb 2, 5:00 PM
New 2385899
Received by HPD Feb 1, 2026
Apt 6E § 27-2005 ADM CODE REPLACE WITH NEW THE BROKEN OR DEFECTIVE SELF-CLOSING DOOR AT ENTRANCE TO APARTMENT Standard Overdue 261d 2h
Feb 14, 5:00 PM
New V16482998
Received by HPD Jan 15, 2026
Common area § 27-2005 ADM CODE PROPERLY REPAIR THE BROKEN OR DEFECTIVE FLOOR TILES IN THE PUBLIC HALL, 2ND STORY Standard Overdue 261d 2h
Feb 14, 5:00 PM
New V16483408
Received by HPD Jan 15, 2026
Apt 5A § 27-2005 ADM CODE REPAIR THE BROKEN OR DEFECTIVE FAUCET AT KITCHEN SINK Standard Overdue 193d 2h
Apr 23, 6:00 PM
New V16483021
Received by HPD Jan 23, 2026
Common area FLOORING/STAIRS — FLOOR (KITCHEN)
UNSANITARY CONDITION — PESTS (ENTIRE APARTMENT)
Standard Overdue 184d 2h
May 2, 6:00 PM
New 2385871
Received by HPD Apr 25, 2026
Apt 4B § 27-2031 ADM CODE PROVIDE HOT WATER AT ALL HOT WATER FIXTURES Emergency Overdue 181d 2h
May 5, 6:00 PM
New V16482938
Received by HPD May 4, 2026
Apt 1F § 27-2018 ADM CODE ABATE THE NUISANCE CONSISTING OF MICE IN THE ENTIRE APARTMENT Standard Overdue 169d 2h
May 17, 6:00 PM
New V16482768
Received by HPD Apr 17, 2026
Common area § 27-2047 ADM CODE POST A PROPER NOTICE OF THE NAME AND ADDRESS OF THE MANAGING AGENT IN THE PUBLIC HALL Standard Overdue 166d 2h
May 20, 6:00 PM
New V16483199
Received by HPD Feb 19, 2026
Apt 2D § 27-2005 ADM CODE REPAIR THE BROKEN OR DEFECTIVE PLASTERED SURFACES AND PAINT IN A UNIFORM COLOR CEILING IN THE KITCHEN Standard Overdue 164d 2h
May 22, 6:00 PM
New V16482879
Received by HPD Apr 22, 2026
Apt 1G § 27-2005 ADM CODE REPLACE WITH NEW THE BROKEN OR DEFECTIVE SELF-CLOSING DOOR AT ENTRANCE TO APARTMENT Standard Overdue 143d 2h
Jun 12, 6:00 PM
New V16482964
Received by HPD May 13, 2026
Apt 2A § 27-2017.3 HMC REMOVE THE MOLD CONDITION AT CEILING IN THE BATHROOM Emergency Overdue 139d 2h
Jun 16, 6:00 PM
New V16482795
Received by HPD Jun 15, 2026
Apt 6B UNSANITARY CONDITION — MOLD (KITCHEN) Standard Overdue 113d 2h
Jul 12, 6:00 PM
New 2385757
Received by HPD Jul 5, 2026
Apt 5G § 27-2017.3 HMC REMOVE THE MOLD CONDITION AT CEILING IN THE BATHROOM
§ 27-2018 ADM CODE ABATE THE NUISANCE CONSISTING OF ROACHES IN THE ENTIRE APARTMENT
Emergency Overdue 103d 2h
Jul 22, 6:00 PM
New V16483242
Received by HPD Jul 21, 2026
Apt 2B § 27-2017.3 HMC TRACE AND REMOVE THE SOURCE OF THE WATER LEAK AT CEILING IN THE BATHROOM Standard Overdue 81d 2h
Aug 13, 6:00 PM
New V16482743
Received by HPD Jul 14, 2026
Apt 4D § 27-2005 ADM CODE REPLACE WITH NEW THE BROKEN OR DEFECTIVE SELF-CLOSING DOOR AT ENTRANCE TO APARTMENT Standard Overdue 59d 2h
Sep 4, 6:00 PM
New V16483169
Received by HPD Aug 5, 2026
Apt 2D § 27-2017.3 HMC TRACE AND REMOVE THE SOURCE OF THE WATER LEAK AT CEILING IN THE BATHROOM
§ 27-2005 ADM CODE REPAIR THE BROKEN OR DEFECTIVE PLASTERED SURFACES AND PAINT IN A UNIFORM COLOR CEILING IN THE KITCHEN
Standard Overdue 24d 2h
Oct 9, 6:00 PM
New V16482845
Received by HPD Sep 9, 2026
Apt 4C § 27-2013 ADM CODE PAINT WITH LIGHT COLORED PAINT TO THE SATISFACTION OF THIS DEPARTMENT THE CEILING AND WALLS IN THE BATHROOM Standard Overdue 14d 2h
Oct 19, 6:00 PM
New V16482808
Received by HPD Jul 21, 2026
Apt 1F DOOR/WINDOW — DOOR FRAME (BATHROOM)
PAINT/PLASTER — CEILING (KITCHEN)
Standard Overdue 9d 2h
Oct 24, 6:00 PM
Scheduled 2385930
Received by HPD Oct 17, 2026
Apt 5E HEAT/HOT WATER — ENTIRE BUILDING (ENTIRE BUILDING) Emergency Overdue 7d 2h
Oct 26, 6:00 PM
New 2385751
Received by HPD Oct 25, 2026
Apt 3A FLOORING/STAIRS — FLOOR (BATHROOM) Standard Overdue 26h
Nov 1, 5:00 PM
Scheduled 2385786
Received by HPD Oct 25, 2026
Apt 3G § 27-2017.3 HMC TRACE AND REMOVE THE SOURCE OF THE WATER LEAK AT CEILING IN THE BATHROOM Standard Due in 29d 21h
Dec 2, 5:00 PM
New V16485051
Received by HPD Nov 2, 2026

Tap a complaint to open it: print work orders, schedule the repair, update it and see everything about it.

Fixed in the last 30 days

Nothing here.